Terms of Use

---

Terms of Use

Effective date: September 25, 2026

Business Excel connections, where available, require an eligible Microsoft work/school account, a supported cloud workbook, and permission to synchronize its contents. Synchronization is periodic, not instantaneous or a versioned backup. Review field mappings and conflict notices, and test with a separate workbook before using operational data. Workbook collaborators may change synced inventory. Keep Itemoro ID columns intact; use the explicit deletion field for intended deletions. Removing a spreadsheet row alone does not delete its Itemoro item. Concurrent workbook restructuring, network interruptions, permission changes, provider limits, or service outages can require review or reconnection. Personal/Family Excel file workflows remain manual.

These Terms of Use ("Terms") govern your use of Itemoro, developed by Red Cog Productions Inc. ("we", "us", or "our"). By using Itemoro, you agree to these Terms.

Contact

- Developer: Red Cog Productions Inc.

- Support email: support@itemoro.com

- Website: https://itemoro.com/

- Privacy Policy: https://itemoro.com/privacy

- Terms of Use: https://itemoro.com/terms

- DMCA Policy: https://itemoro.com/dmca

For support, privacy questions, app-store questions, or legal notices related to Itemoro, contact 

support@itemoro.com.

Use of Itemoro

Itemoro helps you create, edit, organize, import, export, print, back up, sync, scan, search, share, and manage inventory information, including item records, photos, labels, QR codes, barcodes, NFC tags, packouts, rentals, wishlists, storage locations, prices, invoices, reminders, activity history, deleted-item history, workspaces, and related notes.

You are responsible for the information you enter, import, export, print, share, sync, back up, delete, restore, or rely on using Itemoro.

Itemoro can be used locally without a hosted account. If account, cloud sync, backup, subscription, or workspace features are enabled, each person should use their own Itemoro account and follow the permissions that apply to their personal or team workspace.

Accounts, Invitations, and Shared Workspaces

Google, Microsoft, and supported email sign-in are used for account access and the services you request, not to subscribe you to marketing. Keep sign-in links, recovery information, invitation codes, and account credentials private. Complete only a login you initiated. Itemoro checks login-request and account continuity, but cannot guarantee the physical identity of someone controlling a device or email account.

The current version allows a Personal workspace plus one Household and one Team, subject to eligibility. You may own or join a workspace of each shared type, not own one and join another of the same type. An existing workspace or pending outgoing invitation can prevent joining a different workspace of that type. Household and Team membership are separate. These limits may change in a future disclosed offering.

Invitations are intended for the addressed account and are subject to code, expiry, role, and membership checks. Using the invitation QR scanner can submit a valid code and join immediately without another Join tap. Invite only trusted recipients and review their permissions. Owners or authorized managers can invite additional members or remove access according to their role. A completed invitation is not a reusable grant of access. Removal blocks further authorized server access but cannot recall information already viewed, exported, printed, photographed, or retained offline.

Creating or joining a server-backed Household or Team enables ongoing sync of supported items, photos, documents, inventory setup, and activity actually stored in that workspace with its authorized members. This does not depend on the Personal backup switch. Personal items only marked visible in Household are not automatically shared by that local display setting. You are responsible for choosing the correct workspace and having permission to share other people's information.

Personal Sync, Offline Changes, and Recovery

Personal cloud storage and Sync Across Devices remain optional and separate from Personal online recovery backups; signing in alone does not upload Personal inventory. Eligible records stay available locally while selected cloud features synchronize. Photo availability depends on download settings, device storage, and access permissions. After initial sync, Itemoro attempts to send changed records and photos without resending unchanged data. Retries, restores, and other recovery work can require additional transfers. Manual backup exports are separate full archives; cloud inventory sync is not a guarantee of complete app backup or historical recovery points.

Offline changes may remain queued until connectivity and authorization allow them to sync. Supported shared stock additions and removals use adjustments designed to combine independent changes. Setting an absolute total, recounting stock, or editing other fields is different: stale or concurrent changes may need review instead of being combined automatically. Do not assume that all lists, notes, photos, or other edits merge without conflicts. Check synchronization and conflict status before relying on a final total. Activity timestamps can reflect both a device-reported event time and server receipt time and are not proof of physical occurrence.

Turning off Personal backup does not stop Household/Team sharing, invitation services, or a submitted Packout return report, and does not delete already uploaded information. Workspace access or deletion must be handled through the relevant authorized controls or support process. Deleting a local record or removing a member does not immediately erase every backup, retained history entry, hosted object, or recipient-controlled copy.

Local Data, Backups, and Exports

Itemoro may store data locally on your device. You are responsible for keeping your own backups and protecting exported files, PDFs, spreadsheets, photos, labels, invoices, shared packout files, and backup files.

If you create a password-protected manual backup, choose a password of at least 8 characters and keep it safe. Itemoro temporarily stores the pending request, including the password, encrypted with a device-bound key in private app storage so interrupted preparation can resume. That request is removed when preparation completes, is canceled, or fails permanently; it may remain during retries. The password is not sent to Itemoro servers. Offline password-only backups cannot be recovered by Itemoro if the password is forgotten. Account recovery can help only for backups created with recovery enabled and successfully registered with the same signed-in account.

A manual backup marked ready to save is still only a prepared copy inside the app. Choose a destination outside app storage and wait for saving to finish. Choosing Later or canceling the save picker preserves the pending copy for retry, but does not create an external backup. Review the selected workspace, backup contents, and any missing-file warnings before relying on the result.

Automatic device backups cover the active workspace under your permissions and backup-content settings. They are encrypted with device-bound key protection, follow the selected retention setting, and are lost if app data is cleared or Itemoro is uninstalled. They are not a portable substitute for an exported manual backup.

Personal online backup is a separate, optional recovery service, off by default, using the selected source device. It covers Personal items including Recently Deleted, Personal inventory setup, and available referenced attachments, not Household/Team inventories, global app settings, credentials, or separate activity-log and stock-transaction tables. It keeps up to five published copies and preserves the latest attachment-complete copy when newer ones have missing files. It checks daily over an unmetered connection, subject to Android scheduling and account eligibility. Downloaded copies require recovery using the same signed-in account. Full account deletion removes recovery keys and may make account-dependent saved copies unusable.

Canceling an online-backup attempt does not turn off future scheduled backups or delete previous copies. Turning online backup off keeps saved copies; deleting those online copies does not erase local inventory or exported files. Pausing sync or canceling work cannot undo changes already transferred. Check the result before assuming a backup was saved or all changes synchronized.

Backups use streaming and batch processing, but this does not promise unlimited storage or execution time. Automatic backups do not drop photos simply because an item-count threshold is reached. Device/destination capacity, file and format safety limits, and account limits still apply; Personal online backups currently have a 192 MiB encrypted-file limit. Missing or unreadable attachments are disclosed, and compressed images need not match original quality or metadata. A backup saved with warnings may not contain every attachment.

Erase Itemoro data from this device removes all local app data, including cached Household/Team copies, app-managed photos, settings, and automatic device backups. It does not delete server workspaces, your hosted account, or exported copies outside app storage. Use the separate hosted-deletion controls for server data.

We are not responsible for lost, corrupted, deleted, overwritten, incorrectly imported, incorrectly exported, incorrectly synced, or accidentally shared data, except where prohibited by law.

Before deleting app data, uninstalling Itemoro, changing devices, importing a backup, syncing with a spreadsheet, or relying on inventory data for important business decisions, you should make and verify your own backup.

Accuracy of Inventory Information

Itemoro is a tracking tool. It does not guarantee that inventory counts, prices, estimated values, warranty dates, maintenance dates, expiry dates, packout status, rental status, invoice details, barcode data, QR code data, imported data, exported data, or synced information are accurate, complete, current, or suitable for accounting, insurance, legal, tax, safety, or regulatory purposes.

You should verify important information independently.

Photos, Labels, Barcodes, and QR Codes

You are responsible for ensuring that photos, logos, labels, barcodes, QR codes, serial numbers, receipts, invoices, and other materials you add, generate, print, or share do not violate the rights of others and are appropriate for your use.

Generated labels, barcodes, QR codes, and item links are provided for convenience. You should test scans, links, and printed labels before relying on them.

If you enter your own website, email address, contact text, or other destination for a QR code, NFC tag, label, or share link, you are responsible for making sure that destination is lawful, safe, accurate, and not deceptive. Itemoro may validate, block, neutralize, refuse to open, or warn about unsafe or suspicious destinations, but no scanner or safety check can guarantee that every code or link is safe.

Imports, Exports, and Shared Files

Itemoro may allow imports from CSV, Excel, Google Sheets-compatible files, backup files, images, shared packout files, or other supported files. Imported data may be incomplete, duplicated, changed, or incompatible depending on file formatting and source data.

You are responsible for reviewing imported or synced data before relying on it.

Import guides, suggested spreadsheet headers, and templates are aids, not a guarantee that a source file maps correctly. Review the target inventory/workspace, field mapping, quantities, and imported photos before sharing or relying on imported records.

Do not use imported files, spreadsheets, image filenames, QR values, barcode values, NFC values, text fields, formulas, scripts, links, or attachments to attack, inject code into, overload, bypass, or compromise Itemoro, other users, workspaces, devices, servers, third-party services, or exported files.

Optional Third-Party Services

Itemoro may allow you to use Android sharing, email, printing, calendar, file storage, cloud storage, spreadsheets, web search, image search, card lookup tools, or other third-party services. Those services are provided by third parties and are governed by their own terms and privacy policies.

We are not responsible for third-party services, third-party content, lookup results, prices, images, availability, accuracy, downtime, or changes made by those services.

Card, Product, and Web Lookup Features

Itemoro may include optional lookup or smart help features to help fill item details, photos, or estimated values. Lookup results are suggestions only. You are responsible for confirming the correct item, edition, condition, grade, price, image rights, and value before saving or relying on the information.

Packouts, Rentals, and Invoices

Itemoro can help create packout lists, rental lists, check-in or check-out records, and invoices. These tools are provided for convenience and do not replace professional accounting, legal, tax, insurance, or contract advice.

You are responsible for confirming rental terms, taxes, deposits, payment instructions, due dates, return condition, and invoice accuracy before sending or relying on an invoice.

Supported in-app Packouts can link the recipient's submitted return report to the sender's Packout and original items. Sending a report transmits the reported quantities, condition or damage notes, selected photos, and attribution to authorized participants. Reports can remain queued while offline, and corrections may retain earlier audit history. A reported return is not confirmation that the sender physically received the items, is not a payment or damage-liability determination, and does not automatically release checked-out stock. The sender must confirm physical receipt through the check-in flow. Older or file-only shares may require re-sharing to establish a valid return link; unresolved or deleted original items may need manual review.

Receipt previews do not verify a document's authenticity, taxes, amounts, or legal effect. Review the document and selected destination before saving, opening it in another app, or printing. These actions can create copies outside Itemoro's control.

Subscriptions and Paid Features

Itemoro may offer free usage up to a stated item limit and may later require payment or a subscription for additional features, storage, syncing, item limits, lookup features, multi-user access, or platform access. Pricing, billing terms, renewal terms, cancellation rules, refunds, and app-store requirements will be disclosed before any paid feature is activated.

Personal subscriptions and business, team, or workspace subscriptions are billed separately unless the current in-app or app-store purchase flow clearly says otherwise. Buying a team plan does not include a personal paid subscription today. A combined Personal + Teams price may be offered later only if it is shown as a bundle.

If purchases are made through an app store, billing and refunds may be handled by that app store according to its policies.

Storage usage can depend on photos, documents, history, and retained data, not only item count. The limits and any storage add-ons actually offered in the current purchase flow apply; development proposals are not included allowances or prices. Uploads or sync may be limited when capacity or safety limits are reached. Itemoro does not automatically purchase extra storage or charge an overage merely because a limit is reached. Keep separate backups and review available capacity before large imports or uploads.

Acceptable Use

You agree not to use Itemoro for unlawful, harmful, fraudulent, misleading, or abusive purposes; attempt to reverse engineer, tamper with, disrupt, overload, probe, bypass, or misuse the App or backend services; use the App to store, create, print, write, or share content that violates someone else's rights; or upload, import, export, share, sync, or distribute malicious files, misleading codes, harmful links, or harmful content.

You may not use Smart Lookup, AI tools, cloud backup, sync, direct transfer, workspace features, or other backend-powered features to scrape data, automate abusive requests, bypass limits, access another user's data, access another workspace without authorization, probe systems, or interfere with Itemoro or third-party services.

You may not enter, import, scan, upload, sync, share, or export content intended to exploit text fields, spreadsheets, formulas, filenames, image metadata, QR links, NFC tags, barcode values, backup files, direct-transfer files, workspace invitations, or support messages.

Intellectual Property

Itemoro, including its design, code, branding, text, icons, and other materials, is owned by Red Cog Productions Inc. or its licensors, except for content you add to the App and third-party materials used under applicable licenses.

You may use Itemoro for your personal or internal business inventory management, subject to these Terms.

User Content and Intellectual Property

You retain ownership of content you own. Adding, uploading, storing, syncing, backing up, sharing, importing, exporting, printing, or transmitting content through Itemoro does not transfer ownership of that content to Itemoro. User content may include item images, receipt or invoice images, certificate or appraisal images, warranty images, serial-number photos, attachments, notes, inventory information, workspace content, and related records.

You grant Itemoro a limited license to use your content only as reasonably needed to operate, provide, secure, support, and improve the App and services you choose to use. This may include storing, technically reproducing, resizing, cropping, re-encoding, compressing, displaying, synchronizing, backing up, transmitting, exporting at your direction, making available to authorized workspace users, and processing through AI or lookup features you explicitly select.

You are responsible for having the rights, permissions, licenses, consents, or other lawful basis needed for content you add, upload, store, sync, share, export, print, or transmit through Itemoro. This includes photos, logos, product images, receipts, invoices, certificates, appraisals, warranties, notes, labels, barcodes, QR codes, NFC tag data, and other materials. Do not knowingly use Itemoro to infringe the intellectual-property rights of others.

Itemoro does not ask you to certify copyright ownership every time you add a photo, does not require photo source fields for normal use, and does not classify permanent images as reference images, website images, copied images, or similar copyright categories. Your selected image remains a normal Itemoro image.

Copyright and Content Complaints

Itemoro may respond to copyright, intellectual-property, or content complaints where legally appropriate. This may include reviewing reports, asking for more information, preserving legally required records, notifying affected users, restricting Itemoro-controlled hosted access to specific content, disabling Itemoro-controlled public or shared links, supporting response or counter-notice processes, restoring content where appropriate, and applying proportionate account or service restrictions in serious or repeated cases.

A complaint is not automatically a finding that infringement occurred. Itemoro will try to keep legal action targeted to the specific hosted content involved and preserve unrelated inventory data, item fields, quantities, locations, shelf or rack names, bins, compartments, NFC associations, QR codes, barcodes, rentals, packouts, invoices, and unrelated photos where possible.

See Copyright & Content Complaints for the practical reporting, notice, response, counter-notice, and restoration procedure. A standalone DMCA Policy is also available at https://itemoro.com/dmca for website, app-store, and public legal reference.

No Warranty

Itemoro is provided "as is" and "as available." To the maximum extent permitted by law, we disclaim warranties of any kind, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, accuracy, availability, and non-infringement.

Limitation of Liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost inventory data, lost backups, business interruption, loss of goodwill, or losses arising from or related to your use of Itemoro.

Where liability cannot be excluded, our liability will be limited to the amount you paid for Itemoro or the minimum amount allowed by law.

Termination and Changes

You may stop using Itemoro at any time. We may suspend, discontinue, or change Itemoro, or terminate access to any online or paid features, where permitted by law and applicable app-store rules.

We may update these Terms from time to time. When we do, we will update the effective date and make the updated Terms available in the App or on our website.

We will provide additional notice or obtain agreement where required by applicable law. Nothing in these Terms excludes mandatory consumer or privacy rights that cannot lawfully be excluded.

Governing Law

These Terms are governed by the laws of British Columbia and the federal laws of Canada that apply there, unless your local consumer protection laws require otherwise.