Data Deletion

---

# Itemoro Account and Data Deletion

Effective date: August 23, 2026

This page explains how to request deletion of a hosted Itemoro account or hosted Itemoro data. Itemoro can still be used local-first without creating a hosted account.

Public deletion URL: https://itemoro.com/account-deletion

## Request Deletion In The App

If you can open Itemoro and sign in, use:

App Settings > Account center > Delete and retention > Request hosted account deletion

The in-app request is authenticated, protected by App Check, rate limited, and recorded in Itemoro's hosted deletion request queue.

## Request Deletion From The Web

If you cannot access the app, email support@itemoro.com from the email address connected to your Itemoro account. Include:

- The request type: full hosted account deletion, hosted cloud sync deletion, AI usage deletion, or team membership deletion.

- The sign-in provider you used, such as Google, Microsoft, or regular email.

- Any team workspace names involved, if relevant.

- A short note if you only want partial deletion.

Do not send passwords, backup passwords, payment card numbers, government ID, or unrelated private files in the request.

## What Full Hosted Account Deletion Covers

A full hosted account deletion request can include:

- Firebase Authentication account identifiers connected to Itemoro.

- Personal cloud sync records and personal cloud backup metadata controlled by your hosted account.

- Personal cloud photos or encrypted attachments controlled by your hosted account.

- Device registrations tied to your hosted account.

- Entitlement and subscription access records maintained by Itemoro.

- AI usage records and temporary lookup records tied to your hosted account, where deletion is allowed.

- Workspace invitation records tied to your account, where deletion does not break another user's workspace records.

Local data on your phone or tablet is not automatically removed by hosted account deletion. You can delete local inventory data by deleting records in the app, clearing app data, or uninstalling Itemoro.

Exported files, emailed files, printed labels, saved PDFs, spreadsheets, backups, shared packout files, and copies stored in another app or cloud provider must be deleted from those locations separately.

## Team Workspaces

Personal workspaces and team workspaces are separate. Deleting a personal hosted account does not silently delete a shared team workspace that other members rely on.

If you are a team member, you can request removal of your team membership. If you are the workspace owner, deleting the team workspace requires an owner/admin deletion flow and a separate confirmation because it may delete shared business inventory, photos, rentals, invoices, and history for other members.

If you are the only owner of a team workspace, Itemoro may ask you to transfer ownership, remove members, or confirm workspace deletion before the hosted account deletion can be completed.

## Partial Deletion Options

You may request:

- Full hosted account deletion.

- Hosted cloud sync or backup deletion only.

- AI usage and temporary lookup deletion only.

- Team workspace membership deletion only.

Partial deletion may leave your hosted account active if you still use another hosted feature.

## Timing And Retention

Itemoro will review deletion requests after verifying the account. We aim to start valid requests within 7 days and complete them within 30 days unless a legal, fraud-prevention, security, payment, tax, dispute, or abuse-prevention reason requires a limited record to be retained longer.

Records retained for legal, security, billing, or abuse-prevention reasons will be kept only as long as reasonably needed for that purpose.

## Subscription Notes

Deleting hosted Itemoro data does not cancel an app store subscription by itself. Manage subscriptions through Google Play or the applicable app store account used for purchase.

## Contact

Support and privacy requests: support@itemoro.com