Accessibility Statement

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Accessibility Statement

Last updated: September 3, 2026

Itemoro is committed to making our website, applications, and services usable by as many people as possible, including people with disabilities.

Accessibility is considered as part of the ongoing design and development of Itemoro.

Our Accessibility Goal

Itemoro is designed with the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA as an accessibility target.

WCAG provides internationally recognized guidance for making digital content and services more perceivable, operable, understandable, and robust.

Because Itemoro includes both web content and native applications, accessibility principles are applied as appropriate to each platform and technology.

Itemoro Applications

We aim to design Itemoro so that users can access important features using assistive technologies and accessibility settings provided by their device.

Our accessibility work includes consideration of areas such as:

* screen readers and spoken accessibility feedback

* accessible names and descriptions for controls

* logical navigation and focus order

* text and interface scaling

* colour contrast

* information that does not rely on colour alone

* accessible forms, fields, dialogs, and error messages

* sufficiently sized touch and interaction targets

* keyboard and alternative-input navigation where applicable

* accessible authentication

* clear and consistent interface behaviour

* support for both light and dark appearance modes

Accessibility requirements are also considered when new features and interfaces are developed.

## Itemoro Website

We aim to make itemoro.com accessible to people using a range of devices and assistive technologies.

Our goals include providing:

* clear page structure and headings

* keyboard-accessible navigation

* meaningful link and button labels

* text alternatives for meaningful images

* sufficient colour contrast

* scalable text

* accessible forms

* understandable instructions and error messages

* content that remains usable at increased browser zoom levels

* accessible alternatives for important audio or video content where applicable

Ongoing Improvements

Accessibility is an ongoing process.

Technology, accessibility standards, operating systems, browsers, assistive technologies, and Itemoro itself continue to change. We therefore expect to review and improve accessibility over time.

We may not yet have identified every accessibility barrier within Itemoro or the Itemoro website.

Our use of WCAG 2.2 Level AA as an accessibility target should not be interpreted as a claim that every part of Itemoro has been independently certified or formally determined to fully conform with every WCAG success criterion.

Third-Party Content and Services

Itemoro may interact with third-party services, operating-system features, websites, authentication providers, payment systems, or other external content.

We work to provide an accessible experience within the portions of Itemoro that we control, but we cannot guarantee the accessibility of third-party products, websites, services, or content.

If a third-party service creates an accessibility barrier while using Itemoro, we still encourage you to contact us so we can determine whether there is something we can improve on our side or provide another way to complete the task.

Need Help or an Alternative Format?

If you have difficulty accessing information or using a feature of Itemoro, please contact us through our **Help & Support** or **Contact** page.

Where reasonably possible, we will work with you to provide the information or assistance in another accessible way.

You do not need to disclose a disability or medical condition when requesting accessibility assistance.

Report an Accessibility Issue

We welcome feedback about accessibility barriers.

When reporting an issue, it can be helpful to include:

* the page, screen, or feature you were using

* what you were trying to do

* what happened

* your device or operating system, if relevant

* the browser or assistive technology you were using, if you choose to provide it

Please do not include sensitive personal or medical information unless it is necessary for us to understand your request.

Accessibility feedback can be submitted through Itemoro's **Contact** or **Help & Support** options.

We will review accessibility feedback and use it to help identify, remove, and prevent accessibility barriers.

Accessibility Standards

Itemoro monitors relevant accessibility standards and guidance as they evolve.

Our current general accessibility target is **WCAG 2.2 Level AA**, together with appropriate platform-specific accessibility practices for native applications and software.

We may update this statement as Itemoro develops, accessibility standards change, or additional accessibility requirements become applicable to our services.